Leigh Kilpert is Head of Education and Student Experience, in the Faculty of Population Health Science, at University College London. She has worked in higher education for more than 20 years and across a variety of functions – as lecturer, education developer, administrator, and manager. Her work focuses on implementing simpler and more efficient processes, managing change, developing strategic objectives, and refining policy. She is passionate about creating development opportunities for staff and ensuring the wellbeing of students in higher education. She is a strong advocate for the recognition of the value of professional service staff working in higher education, especially those in ‘third spaces’.
