Join Us for the 2025 Conference & AGM
Elevating Academic Administration: 2025 Conference & AGM
Explore groundbreaking insights and innovations in academic administration at our annual gathering, where leaders and experts converge to shape the future of higher education.
2025 Conference & AGM
May 7-9, 2025 Emperors Palace, Kempton Park, Gauteng
Join us at Emperors Palace in Kempton Park, Gauteng for the Association for Academic Administrators’ 2025 Conference & AGM. This event will feature a diverse agenda, including keynote speeches, panel discussions, and workshops focused on enhancing the standards of academic administration. Don’t miss the opportunity to network with peers and gain valuable insights into the latest trends and challenges in the field.
Final Conference Program
Conference Speakers

Mr Vido Kungune
Chairperson of the Board
Welcome
2025 Conference & AGM
7 May 2025, 09:50AM – 10:10AM

Dr Abbey Mathekga
Director Student Academic Administration - University of KwaZulu-Natal
Opening Address
2025 Conference & AGM
7 May 2025, 10:10AM – 11:00AM

Prof Jonathan Jansen
Distinguished Professor of Education, University of Stellenbosch
Keynote Address
2025 Conference & AGM
7 May 2025, 11:30AM – 12:30PM

Dr Erica du Toit
Head: Academic: The Invigilator. (Silver conference sponsor)
“The Artificial Intelligence Revolution: Navigating the Academic Landscape.”
Dr Erica du Toit is the Academic Head at The Invigilator. She is a Chartered Accountant (SA) with thirteen years of lecturing experience at the University of Johannesburg and the Namibia University for Science and Technology.
2025 Conference & AGM
8 May 2025, 09:30AM – 10:25AM

Ms Khanyie Khuzwayo
Senior Administrative Officer: College of Health Sciences
“Quiet Quitting of Professional Services Staff in HEIs: Causes, Impacts, and Solutions.”
2025 Conference & AGM
8 May 2025, 11:00AM – 12:00PM

Ms Ntokozo Mngadi
Principal Programme Officer, UKZN
“Quiet Quitting of Professional Services Staff in HEIs: Causes, Impacts, and Solutions.”
2025 Conference & AGM
8 May 2025, 11:00AM – 12:00PM

Ms. Nicole Gangen
Curriculum Program Administrator, School of Nursing, UWC
“Balancing Tradition and Innovation: Navigating the Future of Academic Administration”
2025 Conference & AGM
8 May 2025, 12:00PM – 13:00PM

Prof Fanie Botha
Director Professional Services: College of Health Sciences, UKZN
“Solid Academic Administration over Decades of Change.”
2025 Conference & AGM
8 May 2025, 14:15PM – 15:10PM

Ms. Lee-Ann Swanepoel
Programme Coordinator: Higher Certificate and BML Programme, UFS Business School
“Navigating Academic Administration in a Decentralised Environment: Insights from the UFS Business School”
2025 Conference & AGM
8 May 2025, 15:30PM – 16:30PM

Mr Bruce Banda
Director of Student Academic Administration, UKZN
“Given the online self-service admissions and registration processes and the high demand of higher education with limited spaces, how do institutions leverage technology to ensure best students have a better chance before the not so best students fill up the limited spaces”
2025 Conference & AGM
9 May 2025, 10:45AM – 11:40AM
GOLD SPONSOR

Mr Kevin Bassett, Ms Georgina Lee & Mrs Mihloti Mkhatshwa
Directors – Advanced Secure Technologies, Cardiff, UK
Digital Certification, Biometric ID & AI
2025 Conference & AGM
9 May 2025, 08:45AM – 09:30AM
SILVER SPONSORS

Robyn Abrahams
Vice President of Sales - Serosoft SA
Promotional presentation by Silver Sponsor
2025 Conference & AGM
8 May 2025, 09:15AM – 09:30AM

Presentations
Adapt IT and The Invigilator
Promotional presentations given by Silver Sponsors.
2025 Conference & AGM
9 May 2025, 09:30AM – 10:15AM
Conference Schedule
Day 1: Opening and Keynote Addresses
7 May 2025
Welcome Address
09:50AM - 10:10AM
Join us for the official opening of the conference with a welcome address from the Chairperson of the Board, Mr Vido Kungune, VUT.
Opening Address
10:10AM - 11:00AM
Dr Abbey Mathekga, Director: Enrolment and Student Administration, University of Pretoria.
Session chair: Mr Vido Kungune, Chairman of the Board
Key Note Address
11:30AM - 12:30PM
Prof Jonathan Jansen, Distinguished Professor of Education, University of Stellenbosch.
Session chair: Mr Ashmind Daniels, Deputy Chairperson of the Board

Tsholofelo Nkoane
Departmental Administrator: Department of Informatics, University of Pretoria.
To view his CV, please click on the link
Break-away group discussions
14:10PM - 15:20PM
Break-away Group A: Plenary Room
Facilitators: Mr Ashmind Daniels (AAA Board) and Peet du Plessis (GM AAA)
“We are not “non-academics” – we are academic administrators”
Facilitating Dialogue on Experiences and Insights of Academic Administrators.
Discussion leader: Khwezi Bonani, Coordinator: International Student Services Office, UWC
Break-away Group B: Break-away room 1
Facilitators: Mr Preggy Reddy and Ms Sandra Raubenheimer (AAA Board Members)
“No More Paper, Electronic is better?”
Facilitating ideas and processes which fosters positive changes.
Discussion leader: Lynn Poonah, Coordinator: Examinations and Graduations, UWC
Break-away Group C: Break-away room 2
Facilitators: Mr Vido Kungune and Ms Ranitha Ramdeyal (AAA Board Members)
Topic: “Best practices for administering dual degrees in higher education: Bridging regulatory gaps and ensuring equitable student outcomes”
Discussion leader: Tsholofelo Nkoane, Departmental Administrator: Department of Informatics, University of Pretoria
Topic: “Enhancing student administration in international affairs while adapting to emerging trends: A case study of the University of Limpopo”
Discussion leader: Buliswa Msana, Practitioner: Student Administration
Break-away Group B: Break-away room 1
Discussion topic: “The Impact of the maladministration at NSFAS on the academic administration function at HEI’s”.
Break-away Group C: Break-away room 2
Discussion topic: “Due to a rise in the submission of fraudulent matric results with applications, how can institutions ensure that the matric results submitted are correct and verified as such. Applicants are also not declaring if they have studied at a previous institution when they apply. How can this be checked.”
15:45PM - 16:45PM
Break-away group discussions continued
Break-away Group A: Plenary Room
Topic: “Enhancing student administration in international affairs while adapting to emerging trends: A case study of the University of Limpopo”
Discussion leader: Buliswa Msana, Practitioner: Student Administration
Break-away Group B: Break-away room 1
Discussion topic: “The Impact of the maladministration at NSFAS on the academic administration function at HEI’s”.
Break-away Group C: Break-away room 2
Discussion topic: “Due to a rise in the submission of fraudulent matric results with applications, how can institutions ensure that the matric results submitted are correct and verified as such. Applicants are also not declaring if they have studied at a previous institution when they apply. How can this be checked.”
Day 2: Schedule
8 May 2025
Promotional presentation by Silver Sponsor
09:15AM - 09:30AM
Promotional presentation – Silver Sponsor – Robyn Abrahams of Academia by Serosoft
Dr Erica du Toit, Head: Academic: The Invigilator
09:30AM - 10:25AM
“The Artificial Intelligence Revolution: Navigating the Academic Landscape.”
Ms Khanyie Khuzwayo, Senior Administrative Officer: College of Health Sciences and Ms Ntokozo Mngadi, Principal Programme Officer, UKZN
11:00AM - 12:00PM
“Quiet Quitting of Professional Services Staff in HEIs: Causes, Impacts, and Solutions.”
Ms. Nicole Gangen, Curriculum Program Administrator, School of Nursing, UWC
12:00PM - 13:00PM
“Balancing Tradition and Innovation: Navigating the Future of Academic Administration.”
Prof Fanie Botha, Director Professional Services: College of Health Sciences, UKZN
14:15PM - 15:10PM
“Solid Academic Administration over Decades of Change.”
Ms. Lee-Ann Swanepoel, Programme Coordinator: Higher Certificate and BML Programme, UFS Business School
15:30PM - 16:30PM
“Navigating Academic Administration in a Decentralised Environment: Insights from the UFS Business School”
Day 3: Schedule
9 May 2025
Gold Sponsor - Advanced Secure Technologies
08:45AM - 09:30AM
Mr Kevin Bassett & Ms Georgina Lee – Directors, Cardiff, UK
Mrs Mihloti Mkhatshwa – Regional Director – Southern Africa
Digital Certification, Biometric ID & AI
Promotional presentations by Silver Sponsors
09:30AM - 10:15AM
Promotional presentations by Silver Sponsors Adapt IT and The Invigilator
Mr Bruce Banda, Director of Student Academic Administration, UKZN
10:45AM - 11:40AM
“Given the online self-service admissions and registration processes and the high demand of higher education with limited spaces, how do institutions leverage technology to ensure best students have a better chance before the not so best students fill up the limited spaces”
6th Annual General Meeting of Members of the AAA
11:45AM - 12:45PM
Chair: Mr. Vido Kungune
Important Note: The agenda for the AGM is published on the 2025 AAA Conference website on the following link


ENTERTAINMENT
Quiz Night
The Team building quiz night “Minute to Win It / Game Show” presented by UEG will take place on 7 May 2025 from 18h30 in the Assembly Rooms I and II and will include a light buffet dinner. There will also be a cash bar service for delegates’ own accounts.

Gala Dinner
The Gala Dinner & Dance will take place on 8 May 2025 at Emperors from 19h00 to 23h00 at the Assembly I & II. The Xplicit Band will be the entertainment for the evening. Theme to be announced.

FAQs about the Conference
Find answers to common questions about the 2025 Conference & AGM to help you plan your participation.
What accommodations is available for attendees?
Overnight accommodation:
Delegates who need overnight accommodation must please do their own reservations. The account of the accommodation is not included in the conference fee and must be settled by delegates directly with their place of accommodation.
Note: If you arrive on the Wednesday before the conference, ensure that you book for dinner, bed, and breakfast for that day, as the dinner on Wednesday evening is for the delegate’s account. The Thursday evening’s gala dinner function is included in the conference registration fee.
Emperors Palace
The Metcourt Hotel at Emperors is a 3-star hotel, and it was agreed with them that the current rates that are charged for government officials as agreed with Treasury, will also be valid for the AAA delegates from universities and colleges. The Peermont Metcourt Hotel incorporates 348 rooms. Your institution must however indicate when booking that the delegates are from a university or college and that the government rate should apply. Please make accommodation bookings at the central reservation number on 08660 777 900 (SA only), or at +27 (0)11 928 1000 or +27 (0)11 928 1928, or preferably on-line at the following link: https://booking.profitroom.com/en/metcourthotelatemperorspalace/details/offer/535098?codes=AA&no-cache=1¤cy=ZAR for the Metcourt Hotel at Emperors Palace.
Special rates for 2025:
Single accommodation: R1 376.00 bed & breakfast and R1 606.00 dinner, bed & breakfast for the Tuesday.
Double accommodation (sharing): R1 641.00 bed & breakfast and R2 128.00 dinner, bed & breakfast for the Tues.
[These rates include 15% VAT, and the tourism levy of 1%, but is subject to final confirmation awaited from Emperors Palace]
Alternative Accommodation
Note: There are various other hotels at Emperors, but they are 4-star and 5-star rated and therefore a lot more expensive than the Metcourt Hotel option provided above.
How can I travel to the conference venue?
Shuttle bus from the airport: Emperors provides a complimentary daily shuttle service to O.R. Tambo International Airport. Catch it from our D’oreale Grande and Metcourt Hotels at Emperors Palace every 30 minutes from 07h00 – 22h00 and from the airport to Emperors the shuttle can be found at the Shuttle Bus Terminal at O.R Tambo and will deliver you to your hotel.